Terms of service
Welcome to Crystal Kiwi. By purchasing from this website, you agree to the following terms and conditions. Please read them carefully before placing an order.
GENERAL INFORMATION
Crystal Kiwi offers spiritual and metaphysical products, including but not limited to tarot readings, astrology guidance, spell jars, candles, oils, spiritual art, and related items. All products and services are intended for personal, spiritual, and entertainment purposes only.
ENTERTAINMENT PURPOSES ONLY
All tarot readings, intuitive guidance, astrology interpretations, and spiritual services provided by Crystal Kiwi are for entertainment purposes only. They are not a substitute for professional legal, medical, financial, or mental health advice.
By purchasing these services, you acknowledge that all decisions and actions taken following a reading or guidance session remain your sole responsibility.
NO GUARANTEED RESULTS
Crystal Kiwi makes no guarantees regarding outcomes, results, manifestations, life changes, relationships, finances, health improvements, or any other specific results from the use of any product or service.
Spiritual products are sold as symbolic and intention-based items only.
PRODUCT USE & SAFETY
Customers are responsible for using all products safely and as directed.
Crystal Kiwi accepts no responsibility for misuse, negligence, accidents, fire damage, injury, allergic reactions, or any harm resulting from improper use of products once delivered.
Please keep candles away from children, pets, and flammable materials. Never leave burning candles unattended.
ALLERGIES & SENSITIVITIES
Some items may contain herbs, oils, fragrance oils, crystals, waxes, or natural materials. Customers are responsible for checking ingredients and ensuring suitability before use.
Crystal Kiwi is not liable for allergic reactions, skin sensitivities, or adverse effects.
HANDMADE PRODUCTS
Many products are handmade and may vary slightly in appearance, colour, size, scent, or decoration. These natural variations do not constitute faults.
SHIPPING & RESPONSIBILITY
Once an order has been dispatched and handed to the postal or courier service, responsibility for delays, loss, theft, or damage during transit passes to the delivery provider, subject to applicable consumer rights.
Crystal Kiwi will always provide proof of dispatch where available.
RETURNS & REFUNDS
Due to the handmade, spiritual, personal, and hygienic nature of many items, returns and refunds may be limited. Please see the Refund Policy for full details.
INTELLECTUAL PROPERTY
All content, branding, images, product descriptions, and materials on this website belong to Crystal Kiwi and may not be copied, reproduced, or used without permission.
CHANGES OF TERMS
Crystal Kiwi reserves the right to update these Terms of Service at any time without prior notice.
CONTACT
For any questions, please contact us using the details listed on our Contact Information page.
